WHY DOES A COMPANY NEED TO USE THE SERVICES OF A CORPORATE CONCIERGE?
In today’s frantic business environment, the outsourcing of certain business processes and targeting its customers and suppliers is not unusual. However, concierge services are a serious option to assess for SMEs that need to release their own internal resources.
Currently things are changing and there is a trend towards the adoption of corporate concierge services in the main cities of the world such as Barcelona. And we ask ourselves: why should a company contemplate using such corporate concierge services?
The benefits of a corporate concierge service are not limited to the company itself. Next, we will try to analyze some of the key reasons why this service can be so beneficial for your organization.
POSITIVE IMPACT ON STAFF
It has been shown that the staff that has less distractions in their personal responsibilities, is more productive. In turn, this can encourage greater employee loyalty and a lower rate of staff turnover. The incentives for these services can have a highly positive impact when it comes to retaining your best employees, not to mention that it is an attractive proposal for potential new employees.
DECREASE OF ADMINISTRATIVE LOAD
When the volume of business increases, the increase in the tension in the administrative staff becomes evident. From the planning of trips to the organization of corporate events, management secretaries and the rest of the support staff are overburdened by urgent requests from the different departments.
However, by having the concierge services now, your company can delegate responsibility for event planning and other relevant tasks, such as booking car rental or getting in charge of the hospitality of corporate colleagues, customers and providers. Your customers will also be impressed with the attention to their specific needs.
IMPROVEMENT OF THE BRAND PROFILE
The new potential customers will see that both their staff and their clients are well cared for. Never again will you have to worry about asking for recommendations, the corporate concierge service will do this work for you.
Customer loyalty is strengthened through this type of personal services, which can translate into greater interaction and a commitment to the needs and tastes of your client. This should never be underestimated, since these seemingly small details could end up being the difference between winning or losing a key contract.
CAPACITY TO OBTAIN THE IMPOSSIBLE
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For companies of any size, these corporate hospitality services have more value than the mere entertainment of their own staff and clients, as they help improve relationships and strengthen business links.
THE PERFECT FINISH
In short, by employing the tailor-made services of a corporate concierge company, you can gain a competitive advantage over your rivals. This comprehensive service can take care of your hospitality and entertainment requirements, as well as your human resources strategy. As the level of services offered adapts to the requirements of your company, you can determine the relevant details for what you do and the image you want to create.